Colorful Consultation: 1 hour version

This one hour version of The Colorful Consultation covers the core non-clinical skills needed to achieve the following 4 outcomes; clinical resolution, clients satisfaction, financial resolution and colleague satisfaction.

A CE certificate is automatically created on completion of the programme.

Course Content

Learning objectives

What’s Next

Key Information

Duration / Length	1 hours
Start Date	Anytime
Location	Online
Format	video
Assessment Type	multiple choice questions
Entry Requirements	working in veterinary practice
Author / Speaker	Dr Brian Faulkner
Cost	$100.00 + TAX

Course Content

The Colorful Consultation consists of 20 webinars that cover the non-clinical skills required to conduct each of the 5 types of consultations within first opinion companion animal veterinary practice.

The Primary Consultation
The Follow-up Recheck Consultation
The Long-term Medication Consultation
The Euthanazia Consultation
The Preventative Healthcare Consultations / vaccinations

Learning Objectives

Upon completion of this course you will be confident about how to prepare for and deliver each of the 5 most common types of veterinary consultation in first opinion practice.

Learning objectives relating to the Primary Consultation

Understand how and why how appointment bookings are made impacts the consultation
How to make an excellent first impression – and why this is is 'influential'
How to recognize, understand and use “ICEBERGS”
Tips to emphasize your sense of thoroughness during the clinical examination
Tips to improve how clients restrain their pets during the clinical examination
The importance of the Problem List
Understanding the impact of uncertainty / doubt…and our tendency to allow it to turn into self-doubt
How to and how NOT to articulate a Differential Diagnoses list
The only 3 clinical resolution strategies that exist in first opinion practice
How to blend consensus-based decision making with clinical reasoning
How to discuss finances and formulate affordable care options for each client
Creating estimates and discussing prices, charges, and encouraging payment
The impact on follow-up compliance of handing clients back to reception post-consult

Learning objectives relating to the Follow-Up Re-check Consultation

How to 'take command' of re-check consultations that you didn't see for the primary
How to summarize the previous consultation succinctly
The 4 'differential diagnoses' of the unresponsive patient
How to 'justify' the follow-up re-check consultation fee to the client

Learning objectives relating to the Follow-Up Long Term Medical Patient Consultation

How to 'take command' of long-term medical consultations that you haven't seen before
How to track and summarize the patient's previous medical status / care plan succinctly
How to use the Monitor-Measure-Medicate approach for the 20 most common LT medical cases

Learning objectives relating to the Euthanazia Consultation

How to take and be in command of the 'euthanazia ceremony' assertively but compassionately
Summarizing the process
The major decisions and impact of doing / not doing: sedation? catheterization?
Anticipating complications
Discussing cremation options in a sensitive manner
Expressing condolences

Learning objectives relating to the Vaccination / Preventative Healthcare Consultation

Using the PREVENT IT acronym to enable thoroughness / consistency
Managing time when the client arrives with a long 'symptoms-list'

What's Next?

Why not consider a Non-Clinical Skills Certificate in Advanced Veterinary Consulting or Coaching Veterinary Consultations.

Find out more and browse courses for your role at https://www.colorfulce.com/vets/

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$100.00 + TAX